Refund Policy
14-day no-questions-asked refund. Whatever the reason, request a refund within 14 days of payment and we refund in full. No explanation required.
1. Scope
| Where you bought | Who processes the refund |
|---|---|
| Our sites (direct download) | Paddle, as Merchant of Record, back to your original payment method |
| Mac App Store | Apple, under its own policy |
2. How to request
- Email ruohuyang@163.com with your order ID or the email used at purchase; or
- Contact Paddle buyer support directly with your order ID.
Once confirmed, Paddle issues the refund back to your original payment method.
3. Timing
Refunds typically reach your original payment method within 5–10 business days after Paddle issues them, depending on your card issuer or payment channel. Cross-border and some local payment methods take longer; that part is outside our control.
4. After a refund
The refunded licence is revoked — its license.json stops working. Your project files are untouched and remain usable with the free feature set.
5. Renewals
Annual subscriptions do not renew-refund automatically. If you request a refund within 14 days of a renewal charge, this policy applies. If you no longer use the app, cancel before the renewal date.